How can we help?

Help & FAQs

Getting Started

Do you service my area?

At this time we service the Tulsa area and all surrounding cities within around a 50 mile radius. If you’re not sure about your location please email or call and we’d be happy to see if we can help.

How much will it cost?

The cost of your service is dependent upon several factors including the number of bedrooms and bathrooms in your home. You can also add extras to your service that will increase the price. You can see exactly how much your service will be by filling out the booking form and selecting all services you would like done and how often.

Do you bring your own cleaning supplies, products and equipment?

We bring all of our own equipment and cleaning supplies. Have something you prefer to have used in your home? No problem! Just let us know and we are more than happy to use supplies you provide.

Can I request special tasks or extras?

Sure! You can select extras at check out such as cleaning interior windows, cleaning inside fridge, and more. If you have a special request that you do not see simply give shoot us a message or give us a call, we’re here to help!

Manage Your Account

How do I book my first appointment?

Booking with us is quick, easy, and secure. Simply go to our booking page, enter your information and select the service you want. Enter your payment information through our secure checkout, and that’s it!

Pricing & Policies

Can I apply a coupon to an existing appointment?

You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.

Trust & Safety

Can I trust my cleaning professional?

All Busting Dust cleaners are thoroughly vetted and insured. We wouldn’t send anybody into your home that we wouldn’t send to ours.

What happens if something goes wrong during my appointment?

If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!

Is my billing information kept safe and secure?

We have three levels of security in place. First off our booking page is protected by extended validation ssl. Secondly our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.

Do the cleaning professionals go through a background check?

Absolutely! All Busting Dust cleaners have gone through a background check and have been fully vetted.

What is your 100% satisfaction guarantee policy?

If you’re not content with your cleaning, we will come out and re-clean (within a 7 day window). If you still don’t think we did a good enough job to recommend us to your friends, we’ll refund your money.

What is your refund policy?

If something is not done to your expectations, please let us know. We’ll send a team out to make it right (within a 7 day window). If after our re-clean is completed and you’re still not happy with service, we offer a full refund.

Are you insured?

Busting Dust is fully insured for your peace of mind. Insurance policy available upon request.